ERP Tourism System
ERP Tourism System from Intajya IntroductionIn the fast-paced world of tourism and travel, efficient and accurate management of daily operations has become crucial for the success of companies. The ERP Tourism System from Intajya offers an integrated solution specifically designed to meet the unique needs of tourism and travel companies.
This system aims to streamline administrative and financial operations, improve the accuracy of follow-up, and increase the efficiency of marketing campaigns, ensuring a smooth and profitable experience for our clients.
✽ ERP Turism System
Key System Functions:
01. Organizing Domestic and International Trips The system allows comprehensive management of all types of trips, whether domestic or international, providing powerful tools for organizing and tracking them:
Creating and Managing Domestic Trips: Recording and storing data for domestic trips such as one-day trips and group tours, with precise details for each trip.
Recording International Trip Data: This includes departure and return dates, airlines, and destinations, providing an integrated database for all international trips.
Linking Trips to Customers and Bookings: The system ensures a seamless link between trips and customers, facilitating efficient booking management and tracking.
Comprehensive Support for Transportation Tickets: The system supports flight, land, and sea transportation ticket bookings, covering all travel needs.
Ability to Modify or Cancel Trips: The system offers high flexibility in modifying or canceling trips, with automatic notifications sent to customers to ensure transparency and continuous communication.
✽ Key System Functions
02. Recording Flight Ticket DetailsRecording and managing flight tickets is an essential part of any travel operation, and the system provides in this regard:
Entering Flight Details: This includes flight number, airline, travel class, and departure and arrival times, ensuring accurate information.
Linking Tickets to Customer and Booking: Each ticket is linked to the specific customer and registered booking, making it easy to track and manage tickets.
Support for Various Travel Tickets: The system supports travel tickets for tourist trips, Hajj and Umrah trips, and business trips, making it a comprehensive solution for all purposes.
✽ Key System Functions
03. Managing Trip Program DetailsThe system is characterized by its ability to manage trip programs with their multiple details:
Entering Trip Program Details:
This includes program type, number of days, daily activities, and accommodation type, providing a complete description for each program.
Pricing Based on Various Factors: Prices can be determined based on the number of people, promotional offers, or season, providing flexibility in pricing.
Creating Multiple Versions of the Same Program: The system allows creating multiple versions of the same program to meet the needs of different customer segments.
Booking and Recording Special Flight Tickets: Flight tickets specifically for Umrah and Hajj trips are booked and recorded and linked to groups and programs.
✽ Key System Functions
04. Umrah and Hajj TripsThe system offers specialized solutions for managing Umrah and Hajj trips, taking into account all precise details:Designing Specialized Programs:
Recording Passport, Visa, and Vaccination Data: All necessary documents and requirements for Hajj and Umrah trips are recorded.
✽ Key System Functions
05. Hotel DatabaseThe system provides an organized database of contracted hotels locally and internationally:
Creating an Organized Database: A comprehensive database of contracted hotels is created, facilitating access to information.
Recording Details of Each Hotel: This includes location, classification, amenities, and contract date, providing complete information about each hotel.
Entering Room Information: This includes room type, number of beds, nightly rate, and availability dates, ensuring accurate room information.
Automatically Linking Hotels to Trips and Programs: Hotels are automatically linked to trips and programs, with immediate updates in case of full capacity.
✽ Key System Functions
6. Customer Management and Converting Leads to Actual Customers The system features a smart system for customer management and converting potential customers into actual customers:Smart Lead Recording System:
All potential customers from various sources such as Facebook, Instagram, Google, or website forms are recorded.
Identifying Each Lead's Source: The source of each lead, the date of first contact, and the level of interaction are identified, helping to analyze campaign effectiveness.
Updating Lead Status: The lead status is updated from interested to in-follow-up, then preliminary booking, and finally actual customer.
Assigning Tasks to Employees: Tasks are automatically assigned to employees to follow up on each lead, ensuring no potential customer is overlooked.
Full Record of Conversation History: The system provides a full record of conversation history, offers sent, and customer responses, helping to build strong relationships.
✽ Key System Functions
07. Marketing Campaign Analysis The system provides powerful tools for analyzing marketing campaign performance:
Instant Display of Advertising Campaign Statistics: This includes the cost and number of customers coming from each campaign, helping to evaluate performance.
Campaign Comparison: Campaigns can be compared between different platforms in terms of effectiveness and return.
Automatic ROI Calculation: The return on investment (ROI) for each campaign is automatically calculated, providing valuable insights into financial performance.
Detailed Reports: Detailed reports show conversion rates, cost per lead, and average order value, helping to make informed decisions.
08. Accurate Financial Management The system ensures accurate and transparen financial management of all operations:
Flexible Invoicing System:
- Allows automatic invoicing linked to bookings, simplifying the invoicing process.
- Tracking All Payments: All payments are tracked, whether cash, bank transfers, or through electronic payment gateways.
- Monitoring Internal Expenses: This includes hotel commissions or transportation costs, helping to control costs.
- Preparing Financial Reports: Monthly and annual financial reports are prepared, including profit and loss, cash flows, and detailed financial analysis.
- Ability to Link with External Accounting Systems: The system can be linked with external accounting systems or auditors to ensure integration.
- Benefits of Using the SystemStreamlined Workflow: The system facilitates workflow within the company through a simple and interconnected user interface.
- Increased Employee Efficiency: The system reduces manual tasks, increasing employee efficiency and allowing them to focus on more important tasks.
- Improved Customer Experience: The system provides accurate and personalized follow-up, improving customer experience and increasing satisfaction.
- Accelerated Booking and Collection Processes: The system contributes to accelerating booking and collection processes, enhancing operational efficiency.
- Accuracy in Financial and Marketing Reports: The system provides accurate reports that help in making informed administrative decisions.
- Data Centralization and Easy Access: The system ensures data centralization and easy access from anywhere, enhancing cooperation and productivity.
Are you Ready to Transform your Tourism
Company's Operations?
Contact us now for a free demonstration of Intajya ERP Tourism System
and discover how we can help you achieve your goals
